| Quality Assurance Manual |
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The Quality Assurance Manual is an official document that outlines the college’s quality framework and the mechanisms used to ensure academic excellence, continuous improvement, and compliance with institutional and national accreditation requirements. It explains how quality is monitored, evaluated, and enhanced across all academic and administrative functions. This manual describes key quality assurance processes such as performance measurement and KPIs, program and course evaluation, assessment quality, stakeholder feedback, internal audits, improvement planning, documentation and evidence management, and follow-up of corrective actions. It supports transparency and consistency by clarifying roles, responsibilities, and workflows, and it is reviewed and updated periodically to reflect best practices and regulatory updates.
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