Services Directory
Server Access via RDP
A service that enables requesting remote access to a server using the Remote Desktop Protocol (RDP)
Server Communication Ports Request
A service that enables requesting the opening of communication ports between servers to enable connectivity between systems and services
Server Management
A service that enables managing servers and performing related operational tasks
Standards and Controls Compliance Verification
A service that enables requesting verification of systems and projects compliance with technical and administrative standards and controls
Submit Complaint
This service allows submitting a complaint to a university entity.
Submit Inquiry
This service allows submitting an inquiry to a university entity.
Submit Suggestion
This service allows submitting a suggestion to a university entity.
Task Facilitation Request
This service allows researchers to request research task facilitation.
Technical Support or Service Request via Ma'ak System
An electronic service management and technical support system that allows Shaqra University employees to submit technical support requests, service requests, report technical issues, and track request status electronically, with live chat support and service rating capabilities.